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TERMS & CONDITIONS

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By accessing, browsing and/or using this website, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations.

The following are terms of a legal agreement between the following parties:

  • Organiser – Natalie Tyson, trading as Organise Me Happy, hereby referred to as “the organiser”/ “I”/ “my”.

  • Client – The person or business stated on the invoice as the client, hereby referred to as “the client”/ “you”/ “your”.

General Terms

  • Prices exclude parking, congestion charge and tolls. Travel within 15 miles from SG11 is included, any additional mileage will be charged at 45p per mile.

  • Quoted prices are valid for one month. After this time, it is down to my discretion to honour the previous quote or quote again if prices have changed.

  • It is your responsibility to ensure the quote and invoice are as per your requirements. If there are any errors or omissions, these will be amended on notification.

  • Confidentiality agreements are available on request.

  • All information is classed as completely confidential. I will never give out any of the information to any other party unless compelled to by law. Organise Me Happy is registered with the Information Commissioner’s Office (ICO Data Protection).

  • Organise Me Happy is covered by Public Liability Insurance & Professional Indemnity Insurance.

 

Booking, Deposit and Payment

  • I require a 50% non-refundable deposit due either four weeks in advance of the booking date or immediately if the booking is initiated within four weeks of the booking date.

  • Bookings are only confirmed on receipt of a completed booking form and cleared payment of the deposit.

  • An invoice for the deposit will be sent to your billing email address unless otherwise specified.

  • The balance will be due upon completion of work on the booking date. 

  • The receipt of a completed booking form and payment of receipt indicates that you have read and agree with all terms and conditions.

  • Our acceptance of a deposit payment constitutes a legally binding contract between us on these terms and conditions.

  • Payments should be made via BACS.

  • All prices are inclusive of VAT.

 

I understand that everyone is busy and I am flexible where possible, especially given the current circumstances with COVID-19, but please note before booking that I reserve the right to apply the following terms and conditions from the start time on the booking date: ​


Postponed or Cancelled Bookings

  • If you postpone your booking more than seven days in advance of the booking date, your deposit will be carried over to the re-scheduled booking.

  • If you postpone your booking less than seven days in advance of the booking date, your deposit will be carried over to the re-scheduled booking and you will be charged a £45 cancellation fee.

  • If you cancel your booking more than 48 hours before the booking date, your deposit will be non-refundable however you will not be required to pay the remaining balance. 

  • If you postpone or cancel your booking less than 48 hours in advance of the booking date, you will be charged the full rate for services booked.

  • I reserve the right to cancel at any time. If this happens, any money paid by the client for the booking will be refunded. This would only occur in extreme circumstances and something I would avoid at all costs.

  • Due to the nature of the work I have a strict ‘No Returns’ policy once work is completed.

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